1. Introduction
Intelliquinte L.L.C. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Nezlu application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Who We Are
Nezlu is a desktop application developed and operated by:
Intelliquinte L.L.C.
Raleigh, North Carolina
United States
Email: privacy.nezlu@intelliquinte.com
For the purposes of applicable data protection laws, Intelliquinte L.L.C. is the "data controller" of your personal information collected through our website and authentication services.
3. Information We Collect
3.1 Information You Provide to Us
| Category | Data Elements | Purpose |
|---|---|---|
| Account Information | Email address, encrypted password hash | Account creation, authentication, communication |
| Billing Information | Payment method details (processed by Stripe), billing address, invoice history | Processing subscription payments |
| Support Information | Communications with our support team, feedback, bug reports | Providing customer support, improving the Service |
3.2 Information Collected Automatically
| Category | Data Elements | Purpose |
|---|---|---|
| Device Information | Operating system, app version, device type | Technical support, compatibility, updates |
| Usage Data | License validation requests, feature usage (anonymized) | License enforcement, product improvement |
| Log Data | IP address, access times, error logs | Security, troubleshooting, fraud prevention |
| Website Analytics | Pages visited, referral source, session duration | Website improvement, marketing analysis |
3.3 Information Stored Locally on Your Device
The following data is stored locally on YOUR device and is NOT accessible to us:
| Category | Data Elements | Storage Location |
|---|---|---|
| Stripe API Keys | Your Stripe secret or restricted API keys | Operating system keychain (encrypted) |
| Stripe Data | Products, customers, invoices, subscriptions, etc. | Local SQLite database (AES-256 encrypted) |
| Application Settings | Preferences, PIN hash, theme settings | Local encrypted storage |
| Backup Files | Database backups you create | Local file system (optionally encrypted) |
4. Information We Do NOT Collect
We do NOT collect:
- Your Stripe API Keys: These are stored exclusively in your device's secure keychain and never transmitted to us
- Your Stripe Business Data: Products, prices, customers, invoices, subscriptions, orders, payment information, etc.
- Your Customer Information: Names, emails, addresses, or any personally identifiable information about YOUR customers
- Transaction Data: Payment amounts, transaction histories, or financial records
- Bank Account Information: Bank accounts, payout information, or financial credentials
- Your PIN: Your local PIN is hashed and stored only on your device
- Local File Contents: Any files, backups, or exports you create locally
4.1 Verification of Our Privacy Claims
You can verify our privacy claims by:
- Using network monitoring tools to observe that Stripe data is only transmitted between your device and Stripe's servers
- Reviewing that API calls go directly to api.stripe.com, not to our servers
- Examining the local database location on your device
- Testing the application while offline (it works because data is stored locally)
5. How We Use Your Information
5.1 Primary Purposes
We use the information we collect to:
- Provide the Service: Create and manage your account, authenticate your access, process your subscription
- Process Payments: Charge your payment method, manage billing, send invoices and receipts
- License Validation: Verify your subscription status when you use the desktop application
- Communication: Send service-related emails, respond to support requests, notify you of updates
- Security: Detect, prevent, and address fraud, unauthorized access, and other illegal activities
- Improvement: Analyze usage patterns to improve the Service, fix bugs, and develop new features
- Legal Compliance: Comply with legal obligations, respond to legal requests, protect our rights
5.2 We Do NOT Use Your Information To:
- Sell your personal information to third parties
- Share your data for third-party advertising purposes
- Profile you for automated decision-making
- Access or analyze your Stripe business data
- Contact you for marketing without your consent
6. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data based on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and management | Performance of contract |
| Payment processing | Performance of contract |
| License validation | Performance of contract |
| Service-related communications | Performance of contract / Legitimate interests |
| Security and fraud prevention | Legitimate interests |
| Analytics and service improvement | Legitimate interests |
| Marketing communications | Consent (where required) |
| Legal compliance | Legal obligation |
7. Data Sharing and Disclosure
7.1 We Do NOT Sell Your Data
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
7.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Service:
- Stripe, Inc.: Payment processing for subscriptions
- Supabase: Authentication and database services
- Email Service Providers: Sending transactional and support emails
- Analytics Providers: Website analytics (anonymized data only)
- Cloud Infrastructure: Hosting and content delivery
These service providers are contractually bound to protect your data and may only use it to provide services to us.
7.3 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal process (subpoenas, court orders, legal requests)
- Government or regulatory agency requests
- To protect the rights, property, or safety of Intelliquinte L.L.C., our users, or others
- To enforce our Terms of Service
- To detect, prevent, or address fraud, security, or technical issues
7.4 Business Transfers
If Intelliquinte L.L.C. is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership and your choices regarding your information.
7.5 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
8. Third-Party Services
8.1 Stripe
Nezlu integrates with Stripe's API using YOUR API credentials. When you connect your Stripe account:
- Your API key is stored locally on your device, not on our servers
- Data flows directly between your device and Stripe's servers
- We do not intercept, store, or have access to this data
- Your use of Stripe is governed by Stripe's Privacy Policy
8.2 Payment Processing
We use Stripe to process subscription payments. When you subscribe:
- Your payment information is collected directly by Stripe
- We do not store your full credit card number or CVV
- We receive only limited information (last 4 digits, expiry, card type) for display purposes
- Stripe's payment processing is governed by their Privacy Policy
8.3 Analytics
We may use analytics services on our website. These services may collect:
- Pages visited and time spent
- Referral sources
- Browser and device information
- Geographic location (country/region level)
This data is used in aggregate form and is not linked to your personal account.
9. Data Security
9.1 Security Measures
We implement comprehensive security measures to protect your information:
| Security Measure | Implementation |
|---|---|
| Encryption in Transit | TLS 1.3 for all communications |
| Encryption at Rest (Cloud) | AES-256 encryption for stored data |
| Encryption at Rest (Local) | AES-256-GCM for local database |
| Password Security | Bcrypt hashing with salt |
| API Key Storage | Operating system keychain (macOS Keychain, Windows Credential Manager) |
| Access Controls | Role-based access, principle of least privilege |
| PIN Protection | Local PIN authentication with secure hash |
| Session Management | Secure session tokens, automatic timeout |
9.2 No Absolute Security
While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. You acknowledge and accept this inherent risk.
9.3 Your Security Responsibilities
You are responsible for:
- Keeping your account credentials confidential
- Keeping your local PIN secure
- Maintaining the security of your device
- Logging out of shared or public devices
- Notifying us immediately of any unauthorized access
9.4 Data Breach Notification
In the event of a data breach that affects your personal information, we will:
- Notify affected users within 72 hours of discovery (where required by law)
- Provide information about the breach and steps we are taking
- Notify relevant regulatory authorities as required
- Take immediate steps to mitigate the breach and prevent future occurrences
10. Data Retention
10.1 Retention Periods
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 30 days after deletion request |
| Billing Records | 7 years (legal/tax requirements) |
| Support Communications | 3 years after last interaction |
| Server Logs | 90 days |
| Website Analytics | 26 months (anonymized) |
| Local Data (on your device) | Until you delete it |
10.2 After Retention Period
After the retention period expires, we will securely delete or anonymize your personal information, unless longer retention is required by law.
11. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
11.1 Universal Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Data Portability: Request your data in a machine-readable format
- Withdraw Consent: Withdraw consent for processing based on consent
- Opt-Out of Marketing: Unsubscribe from marketing communications
11.2 Exercising Your Rights
To exercise any of these rights, contact us at privacy.nezlu@intelliquinte.com. We will respond within 30 days (or sooner if required by law). We may need to verify your identity before processing your request.
11.3 Account Deletion
To delete your account:
- Cancel your subscription through your dashboard
- Email privacy.nezlu@intelliquinte.com requesting account deletion
- We will process your request within 30 days
- Locally stored data on your device must be deleted by you
12. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
12.1 Right to Know
You have the right to request that we disclose:
- Categories of personal information collected
- Categories of sources of personal information
- Business purpose for collecting personal information
- Categories of third parties with whom we share personal information
- Specific pieces of personal information collected
12.2 Right to Delete
You have the right to request deletion of personal information we have collected, subject to certain exceptions.
12.3 Right to Correct
You have the right to request correction of inaccurate personal information.
12.4 Right to Opt-Out of Sale/Sharing
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
12.5 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
12.6 Authorized Agents
You may designate an authorized agent to submit requests on your behalf. We may require verification of the agent's authority.
12.7 How to Submit a Request
California residents may submit requests by:
- Email: privacy.nezlu@intelliquinte.com
- Include "California Privacy Request" in the subject line
We will respond within 45 days (extendable by an additional 45 days if necessary).
12.8 Categories of Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (email address)
- Commercial information (subscription history)
- Internet activity (usage data, logs)
12.9 "Do Not Sell or Share My Personal Information"
We do not sell or share personal information as defined under CCPA/CPRA. No opt-out is necessary, but you may still contact us to confirm.
13. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
13.1 Your GDPR Rights
- Right of Access (Article 15): Obtain confirmation of processing and access to your data
- Right to Rectification (Article 16): Correct inaccurate personal data
- Right to Erasure (Article 17): Request deletion ("right to be forgotten")
- Right to Restriction (Article 18): Restrict processing in certain circumstances
- Right to Data Portability (Article 20): Receive your data in a structured format
- Right to Object (Article 21): Object to processing based on legitimate interests
- Rights Related to Automated Decision-Making (Article 22): We do not engage in automated decision-making
13.2 Data Protection Officer
For GDPR-related inquiries, contact our privacy team at privacy.nezlu@intelliquinte.com.
13.3 Supervisory Authority
You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe we have violated your privacy rights.
14. International Data Transfers
14.1 Data Location
Our servers are located in the United States. If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States.
14.2 Transfer Mechanisms
For transfers from the EEA, UK, or Switzerland, we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Data Processing Agreements with our service providers
- Your consent to the transfer when you use the Service
14.3 Local Processing
Your Stripe data is processed locally on your device and transmitted directly to Stripe's servers. This data does not pass through our servers.
15. Children's Privacy
The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy.nezlu@intelliquinte.com. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.
16. Cookies and Tracking Technologies
16.1 What We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Authentication, security, session management | Session / 30 days |
| Preference Cookies | Remember your settings and preferences | 1 year |
| Analytics Cookies | Understand how visitors use our website | 26 months |
16.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.
16.3 Desktop Application
The Nezlu desktop application does not use tracking cookies. It stores only essential data locally for functionality purposes.
17. Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals because there is no industry standard for DNT. We will update this policy if a standard is established.
18. Changes to This Privacy Policy
18.1 Updates
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending an email notification for material changes
- Displaying a notice in the application
18.2 Review
We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes constitutes acceptance of the updated policy.
19. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Inquiries:
Email: privacy.nezlu@intelliquinte.com
General Inquiries:
Email: nezlu@intelliquinte.com
Support:
Email: support.nezlu@intelliquinte.com
Billing:
Email: billing.nezlu@intelliquinte.com
Mailing Address:
Intelliquinte L.L.C.
Attn: Privacy Team - Nezlu
Raleigh, North Carolina
United States
We will respond to your inquiry within 30 days.
This Privacy Policy was last updated on January 20, 2026. Thank you for trusting Nezlu with your business.